After Sales & Customer Support

The Pixelfarming Robotics team is working on a sustainable high-tech solution for robotic farming. Therefore, we are looking for people who want to use their talents for a better world. With Robot One, we are creating a solution for (industrial) farmers who want to treat their crops in a sustainable way, without the use of chemicals or high labour costs. We are growing as a team and for the following work we are looking for someone who likes to get down to business.

Job description

For you, the customer is always at the centre of attention
You don’t shy away from innovations that come with innovation.
You use your creativity to find solutions.
You have adaptability and are able to switch quickly to a new situation and keep a cool head in crisis situations.

Your tasks

As an after sales and customer support officer, you will be responsible for supporting our sales team and maintaining customer relationships. You will be in direct contact with our farmers and other interested parties.

Your main tasks are as follows:

  • Processing incoming orders and quotation requests
  • Answering customer queries via phone, email and other communication channels.
  • Supporting account managers in preparing quotes and conducting market research.
  • Following up on quotations and managing the sales pipeline.
  • Administrative tasks such as maintaining customer records and preparing reports.

Desired skills

We expect at least MBO working and thinking level from you. Experience in a similar position is a plus. It is very important to us that you have excellent communication skills and are customer-oriented. A good command of Dutch and English, both oral and written, is essential for this.

We are looking for someone with strong organisational skills and an eye for detail. You are a real team player with a proactive attitude!

What do we offer?

We offer a unique working environment where nature and technology come together and authenticity is combined with innovation through high tech. You work within a dynamic team with all kinds of disciplines such as software engineers, mechatronics, electrical and robotics specialists. Our customers are located all over the world. There is plenty of room for personal growth and development. Next to this we offer a competitive salary and good benefits.

Interested? Apply now