1. Introduction
Welcome to Pixelfarming Robotics ("we," "us," or "our"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website pixelfarmingrobotics.com (the "Website").
This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Your Rights: Under GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and to object to processing of your personal data. You also have the right to withdraw consent at any time.
2. Data Controller
Company Name: Pixelfarming Robotics
Website: pixelfarmingrobotics.com
Email: info@pixelfarmingrobotics.com
Address: Laagt 16, 4286 LV Almkerk, Nederland
3. What Information We Collect
3.1 Information You Provide to Us
When you use our contact forms, careers page, or communicate with us, we may collect:
- Name: To address you personally in our communications
- Email address: To respond to your inquiries
- Numéro de téléphone : To contact you if requested or necessary
- Message content: The information you provide in contact forms
- Company name/organization: If relevant to your inquiry
- Job application materials: Resumes (CVs), motivation letters, cover letters, portfolios, and other documents you submit through our careers page
- Professional information: Work experience, education, skills, qualifications, and references (when applying for positions)
- Any other information: You voluntarily provide through our various contact forms (such as project details, technical specifications, budget information, or specific inquiries)
3.2 Information Automatically Collected
When you visit our Website, we automatically collect certain information through cookies and similar technologies:
- IP address: To understand geographic location and ensure security
- Browser type and version: To optimize website display
- Device information: Type of device, operating system
- Pages visited: To understand how you interact with our Website
- Time and date of visit: To analyze traffic patterns
- Referring website: To understand how you found us
- Click behavior: Which links and buttons you interact with
4. How We Use Your Information
4.1 Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you submit a contact form or accept cookies
- Legitimate interests: To improve our Website and understand our audience
- Contract performance: To respond to your inquiries and provide services
4.2 Purposes of Processing
We use your information to:
- Respond to your inquiries and provide customer support
- Send you information you have requested
- Process job applications and conduct recruitment activities
- Evaluate candidates for employment opportunities
- Communicate with potential clients, partners, and suppliers
- Improve our Website functionality and user experience
- Analyze Website traffic and usage patterns
- Send marketing communications (only with your explicit consent)
- Ensure Website security and prevent fraud
- Comply with legal obligations
5. Cookies and Tracking Technologies
5.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our Website. They help us understand how you use our site and improve your experience.
5.2 Types of Cookies We Use
Essential Cookies:
- Required for the Website to function properly
- Cannot be disabled
- Example: Session cookies, security cookies
Analytics Cookies (Google Analytics):
- Help us understand how visitors use our Website
- Collect anonymous information about page views, traffic sources, and user behavior
- We use this to improve our Website
Marketing/Preference Cookies:
- Remember your preferences and settings
- May be used for email marketing purposes if you subscribe
5.3 Managing Cookies
You can control and/or delete cookies through your browser settings. You can delete all cookies already on your device and set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit our Website.
To opt-out of Google Analytics tracking, visit: https://tools.google.com/dlpage/gaoptout
6. Third-Party Services
We use the following third-party services that may collect and process your data:
6.1 Google Analytics
- Purpose: Website traffic analysis and user behavior insights
- Data collected: IP address (anonymized), pages visited, session duration, device information
- Privacy policy: https://policies.google.com/privacy
6.2 Email Marketing Service (Mailjet)
6.3 Social Media Integrations
- Platforms: LinkedIn, Instagram, and YouTube
- Purpose: Social sharing buttons and embedded content
- Note: These platforms may collect data when you interact with their features on our Website
7. How We Share Your Information
We do not sell your personal data to third parties. We may share your information only in the following circumstances:
- Service providers: With trusted third parties who help us operate our Website (e.g., analytics, email marketing) under strict confidentiality agreements
- Recruitment purposes: Job application materials may be shared internally with hiring managers and team members involved in the recruitment process
- Dealer referrals: If you request to be connected with a dealer or partner, we may share your basic contact information (name, email, phone, location) with the relevant dealer so they can respond to your inquiry. Please see Section 15 for details about dealer privacy practices.
- Legal requirements: When required by law or to protect our legal rights
- Business transfers: In connection with a merger, acquisition, or sale of assets (you will be notified)
- With your consent: When you explicitly authorize us to share your information
7a. Job Applications and Recruitment Data
If you apply for a position through our careers page, please note the following regarding your application data:
Dutch Law Compliance: As a Dutch company, we comply with the Dutch implementation of the GDPR (UAVG - Uitvoeringswet Algemene Verordening Gegevensbescherming) and guidelines from the Autoriteit Persoonsgegevens (Dutch Data Protection Authority). Your application data will be handled in accordance with Dutch privacy and employment laws.
7a.1 What We Collect
- Personal details (name, contact information, address)
- Resume/CV and motivation letter
- Cover letters and portfolio materials
- Educational and professional qualifications
- References (if provided)
- Any other information you include in your application
7a.2 How We Use Recruitment Data
- To assess your suitability for the position you applied for
- To contact you regarding your application
- To conduct interviews and selection procedures
- To verify the information you provided
- To comply with legal obligations related to employment
7a.3 Who Has Access
Your application materials are only accessible to:
- Personnel managing the recruitment process
- Hiring managers for the specific position
- Team members involved in the interview and selection process
7a.4 Your Rights Regarding Job Applications
- You can withdraw your application at any time by contacting us at info@pixelfarmingrobotics.com
- Automatic deletion: Under Dutch law, if you are not selected for the position, your application data (CV, motivation letter, correspondence) will be automatically deleted within 4 weeks after the recruitment process ends
- Consent for longer retention: You can give explicit consent to keep your application on file for future opportunities (we'll retain it for up to 1 year with your permission)
- You can request deletion of your application data at any time, even if you previously gave consent for longer retention
8. International Data Transfers
Some of our service providers (such as Google Analytics) may be located outside the European Economic Area (EEA). When we transfer your data internationally, we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses approved by the European Commission
- Privacy Shield certification (where applicable)
- Adequacy decisions by the European Commission
9. How Long We Keep Your Data
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
- General contact form submissions: Up to 3 years after your last interaction with us
- Job applications (unsuccessful candidates): Maximum 4 weeks after the end of the recruitment process, in compliance with Dutch GDPR regulations. With your explicit consent, we may retain your application for up to 1 year to consider you for future opportunities.
- Successful candidates: Employment records are retained according to Dutch labor law requirements (maximum 2 years after end of employment, with some documents like salary agreements retained for 7 years for tax purposes)
- Email marketing data: Until you unsubscribe or request deletion
- Analytics data: Aggregated and anonymized data may be retained indefinitely
- Legal obligations: Longer if required by law
10. Your Rights Under GDPR
As a data subject in the European Union, you have the following rights:
10.1 Right to Access
You can request a copy of the personal data we hold about you.
10.2 Right to Rectification
You can request that we correct any inaccurate or incomplete data.
10.3 Right to Erasure ("Right to be Forgotten")
You can request that we delete your personal data under certain circumstances.
10.4 Right to Restrict Processing
You can request that we limit how we use your data.
10.5 Right to Data Portability
You can request a copy of your data in a machine-readable format.
10.6 Right to Object
You can object to processing based on legitimate interests or for direct marketing purposes.
10.7 Right to Withdraw Consent
Where we rely on consent, you can withdraw it at any time.
10.8 How to Exercise Your Rights
To exercise any of these rights, please contact us at:
- Email: info@pixelfarmingrobotics.com
- Subject line: "Data Privacy Request"
We will respond to your request within 30 days.
11. Data Security
We implement appropriate technical and organizational measures to protect your personal data against:
- Unauthorized access or disclosure
- Accidental loss or destruction
- Malicious attacks
Security measures include:
- SSL/TLS encryption for data transmission
- Secure server hosting
- Regular security updates and monitoring
- Access controls and authentication
- Data backup procedures
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
12. Children's Privacy
Our Website is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will delete it.
13. Marketing Communications
If you have opted in to receive marketing emails from us:
- We will only send you communications relevant to our robotics products and services
- You can unsubscribe at any time by clicking the "unsubscribe" link in any email
- You can also contact us directly to opt-out
- We will process your opt-out request within 48 hours
14. Links to Other Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.
15. Contact with Our Dealers and Third-Party Partners
Our Website may provide you with contact information for authorized dealers, distributors, or partners who sell or service our robotics products.
Important Notice: When you contact our dealers or partners directly, you are entering into a separate business relationship with them. Pixelfarming Robotics is not responsible for their privacy practices or how they handle your personal data.
15.1 What This Means for You
- Separate entities: Our dealers and partners are independent businesses that operate separately from Pixelfarming Robotics
- Their own privacy policies: Each dealer has their own privacy policy and data protection practices
- Data processing: Any personal information you share with a dealer (such as contact details, purchase information, or service requests) is processed by them according to their own privacy policy
- Not our responsibility: Pixelfarming Robotics is not responsible for how dealers collect, use, store, or share your personal data
15.2 Information We May Share with Dealers
If you request to be connected with a dealer through our Website:
- We may share your basic contact information (name, email, phone number, location) with the relevant dealer so they can contact you
- We only share information necessary for them to respond to your inquiry
- This data sharing is based on your explicit request and consent when submitting a dealer contact form
15.3 We Recommend
Before sharing personal information with any dealer or partner, we recommend that you:
- Review their privacy policy
- Ask how they will use your data
- Understand your rights regarding your personal information
- Only share information you are comfortable providing
If you have questions about a dealer's privacy practices, please contact them directly.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you via email (if you have provided your email address)
- Display a prominent notice on our Website
We encourage you to review this policy periodically.
17. Complaints and Supervisory Authority
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with your local data protection authority.
EU Supervisory Authorities: You can find your local authority at: https://edpb.europa.eu/about-edpb/board/members_en
18. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Pixelfarming Robotics
Email: info@pixelfarmingrobotics.com
Address: Laagt 16, 4286 LV Almkerk, Nederland
This privacy policy was created to comply with GDPR and other applicable data protection laws. It is recommended to have this policy reviewed by a legal professional to ensure it meets all requirements specific to your business operations.